1. Makeup and Photography Appointment Policies:

 a. Booking Process: To book a makeup or photography appointment, please use our online booking system on our website or contact us via email at contact@galenasvanity.com. Responses will typically be sent within 48 hours.

b. A non-refundable deposit of 25% is required to confirm your appointment. Appointments are only secured with a deposit. The remaining balance is payable after the appointment via cash or Zelle.

c. Cancellation Policy: If you need to cancel or reschedule your appointment, please do so at least 48 hours in advance to avoid any cancellation fees. Cancellations made less than 48 hours before the appointment may be subject to a cancellation fee. Failure to call or show up for your appointment will result in cancellation.

d. Late Arrival: We understand that unforeseen circumstances may cause delays, but please make every effort to arrive on time for your appointment. If you anticipate being late, please notify us by contacting the provided number with your name, reason for delay, and estimated time of arrival. Late arrivals may result in late fees or may need to be rescheduled at the discretion of Galenas Vanity.

e. Appointment details, including the address, will be sent 24 hours before your appointment via email or iMessages.

f. No additional guests or pets are allowed.

2. Classes Policies:

 a. Booking Process: To book a class, please use our online booking system on our website or contact us via email at contact@galenasvanity.com. Responses will typically be sent within 48 hours.

b. Payment: Full payment is required at the time of booking to secure your spot in the class. Payment can be made online through our booking system or via email invoice.

c. Cancellation Policy: If you need to cancel your class booking, please do so at least 7 days in advance to receive a full refund. Cancellations made less than 7 days before the class may be subject to a cancellation fee.

d. Attendance: Please arrive on time for your class. Late arrivals may disrupt the class and may not be accommodated. No-shows will not be eligible for a refund.

3. General Policies:

a. Deposits: All makeup appointments and photography sessions require a 25% deposit at the time of booking. Deposits for classes may vary depending on the class type. Deposits are non-refundable and are the only method available to secure your desired date and time.

 b. Travel: If your photography session requires travel to an off-site location, travel costs will be included in your quoted rate and deposit.

c. Appointment details, including the address, will be sent 24 hours before your appointment via email or iMessages. No additional guests or pets are allowed.

d. Product Use: During makeup appointments, we use high-quality, professional-grade cosmetic products. If you have any specific allergies or sensitivities, please inform us in advance.

e. Privacy: We respect your privacy and will not share your personal information with any third parties without your consent.

f. Feedback: We value your feedback and strive to provide the best possible service. If you have any comments or concerns about your experience with Galenas Vanity, please don't hesitate to contact us.

4. Contact Information:

If you have any questions or concerns regarding our booking policies, please contact us at contact@galenasvanity.com.

By booking with Galenas Vanity, you acknowledge that you have read, understood, and agree to be bound by these booking policies.

Shipping Policy:

• We offer standard shipping on all orders within the United States.

• We currently do not ship outside of the United States.

• Additional fees will apply to expedited shipping.

Return Policy:

• We do not accept returns on final sale items.

Terms of Use

Welcome to Galenas Vanity (www.galenasvanity.com"). By accessing or using the Website, you agree to be bound by the following terms and conditions (the "Terms of Use").

Galenas's Vanity Booking Site Terms and Conditions

1. Introduction

Welcome to Galenas's Vanity! By accessing and using our booking site, you agree to be bound by these Terms and Conditions.

2. Services Provided

Our booking site provides a platform for users to book appointments for makeup services, photography sessions, and classes offered by Galenas's Vanity.

3. User Responsibilities

a. Users must be at least 18 years of age or have the consent of a legal guardian to use the Galenas's Vanity booking site.

b. Users are responsible for providing accurate and up-to-date information when booking appointments or registering for classes.

c. Users must adhere to the cancellation policy outlined on the booking site when canceling or rescheduling appointments or classes.

4. Booking and Payments

a. Users agree to pay the specified fees for the services or classes booked through the Galenas's Vanity booking site.

b. Payments must be made in full at the time of booking, unless otherwise specified.

5. Appointment and Class Policies

a. Users must arrive on time for their scheduled appointments or classes.

b. Late arrivals may result in a late fee or may not be accommodated for classes.

c. The Company is not responsible for any dissatisfaction with services or classes due to tardiness or non-attendance.

6. Intellectual Property

a. All content on the Galenas's Vanity Website, including but not limited to text, graphics, logos, and images, is the property of Galenas's Vanity and protected by copyright laws.

b. Users may not reproduce, distribute, or use any content from the booking site without prior written consent from Galenas's Vanity.

7. Privacy Policy

a. Galenas's Vanity collects personal information from users in accordance with its Privacy Policy.

b. By using the Galenas's Vanity Website, users consent to the collection, use, and disclosure of their personal information as described in the Privacy Policy.

8. Limitation of Liability

a. Galenas's Vanity is not liable for any damages, including but not limited to indirect, incidental, or consequential damages, arising from the use of the booking site or the services provided.

b. Users agree to indemnify and hold Galenas's Vanity harmless from any claims, losses, or damages resulting from their use of the booking site or breach of these Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Kings County, without regard to its conflict of law principles.

10. Changes to Terms and Conditions

Galenas's Vanity reserves the right to update or modify these Terms and Conditions at any time without prior notice. Users are encouraged to review the Terms and Conditions periodically for any changes.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact Galenas's Vanity at contact@galenasvanity.com.

12. Use of Website

• You may use the Website only for lawful purposes and in accordance with these Terms of Use.

• You may not use the Website:

• In any way that violates any applicable federal, state, local, or international law or regulation.

• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

•To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

•To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.

•You are responsible for any activity that occurs under your account.

• The Website and all content and materials included on it are provided on an "as is" and "as available" basis

Frequently Asked Questions (FAQ)

• Does your company test on animals? "No, we do not test on animals. We are committed to using only safe and cruelty-free ingredients in all of our products."

• Why has my favorite product been discontinued? "We apologize for any disappointment this may cause. Sometimes we discontinue products in order to make room for new and exciting products, or due to changes in ingredients or packaging. We value your feedback, and we encourage you to continue exploring our other products.”

• Is it safe to use my credit card? "Yes, it is safe to use your credit card on our website. We use industry-standard security measures to protect your personal and financial information. We also comply with the Payment Card Industry Data Security Standards (PCI DSS) to ensure the safety of your credit card information."

• I’ve submitted the wrong address in checkout, what can I do? "If you've submitted the wrong address in checkout, please contact us immediately at [contact@galenasvanity.com]. We will do our best to correct the mistake before your order is shipped, but we cannot guarantee that we will be able to change the address once the order has been processed."

• Can I combine more than one coupon code or offer? "We apologize but we do not allow combining more than one coupon code or offer. Each offer can only be used once per purchase."

• Why is my coupon code not being applied on all the product in my cart? "Coupon codes may not apply to all products in your cart. Some codes may be specific to certain products or product categories. If you have any questions about a specific code, please contact us at [contact@galenasvanity.com]."

• Why is my discount coupon code not working? "We apologize for the inconvenience. Discount codes may be expired or invalid. Also, there may be restrictions or limitations on the code. Please check the terms and conditions of the code or contact us at [contact@galenasvanity.com] for further assistance.

1. When will I receive my photos?

Beauty proofs are available 3-4 weeks after the shoot day, unless otherwise stated in the contract.

2. How do I book a photo-shoot?

Inquire using the contact form or email us at contact@galenasvanity.com. Responses are typically sent within 48 hours.

3. What are your rates?

For rate information, please send an email to contact@galenasvanity.com providing the following information.

4. Do you shoot on location or studio?

We offer both on-location and studio photo-shoot options.

5. How long will the session take?

Session durations vary depending on the project. Factors such as hair/makeup and wardrobe are considered when determining rates and hours.

6. Is a deposit required?

Yes, all sessions require a 25% deposit for photo-shoots or 25% deposit for make up artistry. Placing a deposit is the only method available to secure your desired date and time.

7. Do I need a MUA/Hairstylist/Wardrobe for my shoot?

While not necessary, these elements add value to your shoot. Correctly chosen elements are essential for a successful session and can be provided if desired.

8. I am a Hair Stylist/Wardrobe Stylist. How can I work with you?

Please send an email to contact@galenasvanity.com with the subject line “GV-Team Submission" and include your website as well as a short bio/resume.

9. Do you offer retouching services and how much?

Yes, we offer retouching services starting at $35.00 per image.

10. Do you travel?

Yes, travel costs are included in your quoted rate as well as included in your deposit.

11. What do I bring to my photo-shoot?

Once your session is confirmed with a deposit, we'll have a creative consultation to discuss what you will wear, props, theme, and other session details.

12. What products do you offer?

We offer an array of Accessory, Merch and cosmetic products. Email contact@galenasvanity.com with any special requests.

At Galenas Vanity, we respect and value the privacy of our customers. We are committed to protecting any personal information that you may provide to us. This privacy policy explains how we collect, use, and protect your personal information.

Information Collection:

• We collect personal information, such as name, address, email, and telephone number, when you make a purchase or create an account on our website.

• We may also collect information about your browsing and buying habits to better understand your needs and preferences.

• We may collect personal information from third-party sources, such as credit bureaus, to verify your identity and prevent fraud.

Information Use:

• We use your personal information to process your orders, provide customer support, and improve our products and services.

• We may also use your personal information to send you promotional emails, updates, and other marketing materials.

• We may share your personal information with third-party service providers, such as shipping companies and payment processors, to fulfill your orders and provide customer support.

Information Protection:

• We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• We will not sell or rent your personal information to any third party.

• We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected.

Your Rights:

• You have the right to access, correct, and delete your personal information at any time.

• You have the right to opt out of promotional emails and other marketing materials.

• You have the right to file a complaint with the New York Department of State if you believe that we have violated your privacy rights.

Exchange Policy:

• We do not accept exchanges on final sale items.